How to Change Mobile Number in Emirates ID

If you’ve recently changed your mobile number and need to update the contact details on your Emirates ID, the process is simple and can be completed online. Here’s a step-by-step guide on How to Change Mobile Number in Emirates ID through two different methods. The Emirates ID is linked to your phone number, and keeping this information up to date is essential for accessing many government services and ensuring the security of your personal transactions. 

Changing Mobile Number in Emirates ID by Website

To update your mobile number on your Emirates ID through the ICP (Federal Authority for Identity and Citizenship) website, follow these steps: ^[1]

• Go to the official website of the Federal Authority for Identity and Citizenship “From Here“.
• Use your email address or UAE PASS to sign in.
• Scroll to the ‘Data Update’ section and select the option to start the service.
• Click on ‘More Services’, then ‘Other Services’, and select ‘Personal Information’.
• Click on ‘Update Personal Information’ and then select ‘Start Service’.
• Fill in your identification details such as your nationality, visa or residency details, and Emirates ID number.
• Type your new mobile number in the provided field.
• A one-time password (OTP) will be sent to your new mobile number. Enter the OTP in the specified field to verify your identity.
• Complete any additional required details, including your address, and complete the CAPTCHA process.
• Review your information and proceed to the payment page. The service fee is AED 53, which can be paid via various methods.
• Once your payment is confirmed, the changes will be processed. The update typically takes between 2 and 7 working days.

Changing Mobile Number in Emirates ID via ICP App

You can also update your mobile number using the ICP mobile app. Follow these steps: ^{[2] [3]}

• Download the UAEICP app from:
  • Google Play Store “From Here“.

• • Apple App Store “From Here“.

• Open the app and log in using your credentials.
• Select ‘Other Services’ then click on ‘Personal Information – Update Personal Information – Update’.
• Click ‘Start Service’ and proceed to the next page.
• Under the ‘Edit Mobile Number’ section, select ‘Yes’ and enter your new mobile number.
• Click on ‘Send One-Time Password’. You will receive an OTP on your new mobile number. Enter the OTP and proceed.
• Continue through the remaining steps, review your information, and select your payment method.
• After completing the payment, you will receive a confirmation that the request has been successfully submitted. You will also receive an email with a reference number.

Tips Before Changing Emirates ID Phone Number

Before updating your mobile number on the Emirates ID, it’s essential to be aware of a few key points to ensure a smooth and hassle-free process:

• The new mobile number must be a valid UAE number capable of receiving SMS for OTP verification. International numbers are not accepted.
• There is a fee of AED 53 for updating your number online through the ICP portal. A similar fee applies for updates at ICA Customer Happiness Centers, while Smart Police Stations offer this service free of charge.
• This service is available only to the UAE and GCC nationals, UAE residents, and individuals sponsored by corporations or UAE dignitaries.
• Online updates may take between 2 and 7 working days to reflect, while in-person changes are typically processed within 24 hours.
• Any changes to Emirates ID information, including contact numbers, must be reported to the authorities within 30 days.
• Make sure to prepare all necessary documents in advance to avoid delays and ensure a smooth application process.

Conclusion

Changing the mobile number linked to your Emirates ID is straightforward and can be done easily through the ICP website or mobile app. Just ensure that your new number is valid and that you complete the payment and verification steps to ensure a smooth update. If you encounter any issues or need assistance, you can contact ICP customer service at 600522222 for help.