How to Reschedule Emirates ID Biometric Appointment

If you need to reschedule your Emirates ID biometric appointment, you can do so easily through the official ICP (Federal Authority for Identity, Citizenship, Customs, and Port Security) platform. Whether due to unforeseen circumstances or personal reasons, the ICP offers a straightforward way to modify your appointment online.

What You Need before Rescheduling

Before you start the rescheduling process, make sure you have the following information on hand:

• Emirates ID application number (PRAN or reference number)
• Registered email or mobile number used during the application process
• Passport number, nationality, and date of birth
• Access to the ICP Smart Services platform

Reschedule Emirates ID Biometric Appointment via ICP Website

To reschedule your biometric appointment using the ICP website, follow these steps: ^[1]

• Go to the official ICP website “From Here“.
• Click on “Log in” and use your UAE PASS or other login details to access your account.
• Select the “e-Services” Option.
• Select “Modify the booked appointment.”
• You will be able to change the date, time, and center for your appointment.
• After modifying your appointment details, click on “Save Changes.”
• Confirmation: You will receive a confirmation of your rescheduled appointment via SMS and email.

Reschedule Biometrics Appointment via ICP Mobile App

You can also reschedule your biometric appointment using the ICP mobile app. Follow these steps: ^{[2] [3]}

• Download the App: Download the ICP UAE Smart app from:
  • Google Play Store “From Here“.

• • Apple Store “From Here“.

• Log In: Open the app and log in using your UAE PASS credentials.
• Go to Appointments: Navigate to “Appointments” or “My Applications” within the app.
• Locate Your Appointment: Find your scheduled biometric appointment and select the “Modify” option.
• Choose New Date and Time: Select a new date, time, and biometric center that works for you.
• Submit Changes: After making the changes, submit them and wait for a confirmation via SMS or email.

Conclusion

Rescheduling your Emirates ID biometric appointment is a simple process. By following the official procedure, you can easily choose a new date and time for your appointment without needing to visit the center. This service is available to all citizens and residents of the UAE, offering a convenient way to manage your appointments online.