NOL Card Balance Transfer 2025: A Step-By-Step Guide

The NOL Card is an essential tool for commuters in Dubai, offering a convenient and cashless way to pay for public transport, parking, and various other services. With the increasing reliance on this smart card, you may sometimes find the need to transfer your NOL card balance. Whether you’re upgrading to a new card or simply need to shift funds from one account to another, knowing how to transfer your NOL card balance efficiently is crucial.

Why Would You Need to Transfer Your NOL Card Balance?

There are several reasons you may need to transfer the balance on your NOL card:

• Upgrading to a new card: If your current card is damaged or you’ve upgraded to a different type (e.g., from a Red Card to a Gold Card), you may want to transfer your existing balance to the new card.
• Switching accounts: If you have multiple NOL cards and prefer to consolidate your balances onto one card, you’ll need to transfer the balance.
• Lost or stolen cards: If you’ve lost your card or had it stolen, transferring your balance to a new one ensures you don’t lose any funds.
• Account management: Some users may want to balance their funds between different accounts linked to various NOL cards.

NOL Card Balance Transfer through RTA Website

The most convenient way to transfer your NOL card balance is through the RTA’s official website. Here’s how you can do it: ^[1]

• Visit the RTA website “From Here“.

• Log in using your RTA account credentials. If you don’t have an account, you’ll need to create one.
• From the main menu, navigate to the section for NOL services.
• Choose the option to transfer balance.
• Select the NOL card from which you want to transfer the balance (source card).
• Choose the NOL card you wish to transfer the balance to (destination card).
• Review the transfer details, including the balance to be transferred.
• Ensure all information is correct before proceeding.
• Click on the “Confirm” Button to complete the transfer.
• You will receive a confirmation message once the balance transfer is successful.
• Important Notes:
  • Online transfers may require you to link your NOL card to your RTA account, which you can easily do by entering your card number.
  • Ensure that both your source and destination cards are valid and active.

NOL Card Balance Transfer through RTA App

The most convenient way to transfer your NOL card balance is through the RTA Dubai app. Here’s how you can do it: ^{[2] [3]}

• Download RTA Dubai App on your smartphone from:
  • Google Play Store “From Here“.

• • App Store “From Here“.

• After installation, open the app and proceed with the following steps.
• Once the app is open, you will need to log in to your RTA account:
  • Tap on the “Login” option on the home screen.
  • Enter your username and password to access your account.
  • If you don’t have an account, the app will prompt you to create one by entering your personal details and contact information.
• After successfully logging in:
• From the home screen, go to the “Services” tab or look for the NOL Services section.
• Tap on “NOL Card Services” to access options related to your NOL card, including balance transfers.
• In the NOL Card Services section:
• Tap on the “Transfer Balance” Option. This will allow you to start the process of transferring funds between your NOL cards.
• You’ll be prompted to select the source card from which you want to transfer the balance.
• Then, select the destination card where the balance will be transferred.
• If you have multiple NOL cards linked to your RTA account, all eligible cards will appear as options.
• The app will show you a summary of the transfer details, including the amount to be transferred.
• Double-check that all the information is correct, including the source and destination cards, and the balance amount.
• If everything looks good, tap “Confirm” to initiate the transfer.
• After confirmation, the app will process the transfer.
• Once the transfer is complete, you will receive a confirmation message on your app screen.
• You may also get a notification or receipt confirming the successful transfer.
• After completing the transfer, you can easily check the updated balance of your destination card from the app’s home screen.

NOL Card Balance Transfer through RTA Customer Service Center

If you prefer to handle the transfer in person or if you’re experiencing issues with online services, you can visit an RTA customer service center to complete the transfer:

• Visit any RTA customer service center located at metro stations, bus terminals, or other RTA offices in Dubai.
• Bring your NOL card (both source and destination cards, if you’re transferring between two cards) along with identification, such as your Emirates ID or passport.
• Inform the RTA customer service representative that you wish to transfer the balance from one NOL card to another.
• The representative will initiate the transfer for you and confirm when it’s complete. You will receive a receipt as proof of the transaction.
• Important Notes:
  • Some centers may charge a small fee for balance transfers.
  • You may have to wait in line during busy hours, so it’s advisable to visit early in the day.

NOL Card Balance Transfer through ATMs and TVMs

In addition to online methods and customer service centers, you can also transfer your NOL balance via ATMs and Ticket Vending Machines (TVMs) at Metro stations:

• Look for machines that support NOL card transactions.
• Insert your NOL card into the machine and select the option for transferring balances.
• Follow the on-screen instructions to select your source and destination cards and complete the transfer.
• You will receive a receipt confirming that the transfer was successful.

Key Considerations and Fees

• Transfer Fees: While the online transfer method is generally free of charge, transferring balances through customer service centers or ATMs may incur a small fee.
• Transfer Limits: There may be limits on how much balance can be transferred at once, so check the terms and conditions before initiating large transfers.
• Validity: Ensure both your source and destination NOL cards are valid and activated. Expired or blocked cards may not allow for balance transfers.

Conclusion

Transferring your NOL Card balance is a straightforward process whether you choose to do it online, in person, or via an ATM. Understanding the methods and steps involved ensures a smooth transfer, whether you’re upgrading your card, consolidating balances, or replacing a lost/stolen card. By following this guide, you can manage your NOL card balances efficiently and avoid any unnecessary complications.